eIDAS: time to take action

Over 142,000 people in the Netherlands were a victim of identity fraud in 2023. That number highlights just how urgent this issue is in our digital society. With the eIDAS regulation, the European Union is working towards a safer ecosystem where both citizens and businesses can share data easily and securely. For service providers, this isn’t just a chance to reduce, but it’s an opportunity to streamline processes and strengthen customer trust.

Consultancy

A collaborative ecosystem instead of imposed legislation

eIDAS creates an ecosystem where three key players come together:

  1. Data sources, like governments, that provide identity data.
  2. Service providers, such as banks and hotels, that need access to this data.
  3. Citizens, who remain the owners of their data and share it through the EUDI wallet.

For eIDAS to truly work, collaboration is key. Service providers need to accept data from the EUDI wallet, and data sources must ensure that their information is accessible and trustworthy. Without that cooperation, eIDAS remains just a great idea on paper.

A classic “chicken-and-egg-story”

The success of the eIDAS ecosystem depends on both data sources and service providers.
If businesses don’t embrace the EUDI wallet, citizens won’t use it either. And without active participation from both sides, data sources will have little incentive to make their information widely available.

Fortunately, progress is already being made. Governments, implementing agencies, and tech companies are working hard to unlock data and develop wallets. But the question is: are service providers ready to start using digital identities and signatures?

The answer is simple: now is the time to take that first step. Let’s be honest—copies of passports or scanned signatures just don’t cut it anymore.

What does this mean for your organization?

As a service provider, you play a key role in the success of eIDAS. Within the next two years, your customers will show up at your counter with a EUDI wallet. The question is: will you be ready?

Citizens are becoming more critical – and they should be 
The pressure on companies is growing as consumers start demanding more. Especially victims of identity fraud are asking tougher questions about how and why their data is being used. More and more, customers will want to know why you still need a copy of their passport or why digital identification isn’t an option. And that critical mindset? It’s exactly what will help push the eIDAS ecosystem forward. As a service provider, you can lead the way by adopting secure digital solutions today.
Three steps to embrace eIDAS:

  1. Assess the impact: Analyze how eIDAS could improve your processes. Think about time and cost savings through more efficient KYC procedures using verified source data.
  2. Collaborate with data sources:  Make sure you can access the necessary data and set up secure and efficient data flows.
  3. Switch to digital ID and signatures: Start implementing eIDAS tools now and take the lead in your sector.

Why take action now?

More and more citizens are questioning why they’re still asked to share unnecessary personal data. This offers your organization the opportunity to earn their trust by handling customer data in a safer, more efficient, and more transparent way. You’ll not only help reduce identity fraud, but also improve your internal processes.

In short: critical customers will make your business better — if you’re ready to take action.

Building together on a strong eIDAS ecosystem

eIDAS offers huge opportunities for businesses. It’s not just a solution to a digital challenge, but also a powerful driver of trust and innovation. At Davinci Conclusion, we help service providers not only understand eIDAS, but also put it into practice. Together, we’re building an ecosystem that fits the EU’s vision for the future: trust, efficiency, and secure data exchange.

Do you want to know what eIDAS can mean to your organization?  Get in touch with us.

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